Lawn Phix LLC (“we,” “our,” or “us”) provides lawn care services to residential properties in select areas of Massachusetts. By engaging our services, you agree to the following terms:
1. Service Schedule
Our 2025 Lawn Care Program includes five seasonal treatments (April–October). Customers will receive a detailed service plan outlining each treatment’s timing, products used (EPA), and application methods.
2. Prepay & Pay-Per-Application
- Prepay Customers pay in full at the start of the season and receive all treatments as scheduled.
- Pay-Per-Application Customers are invoiced after each treatment and must remit payment within 15 days of the invoice date. A 1.5% late fee will be applied every 5 calendar days past due until payment is received in full.
3. Refund Policy
All sales are final. Prepay plans are non-refundable once services begin. This includes partial season completion or early termination of services. Lawn Phix guarantees delivery of all scheduled 2025 treatments per the customer’s plan.
4. Service Area & Property Access
Customers are responsible for ensuring clear access to the lawn (e.g., gates unlocked, pets secured). Missed services due to restricted access may be rescheduled at our discretion.
5. Weather & Treatment Adjustments
Treatments may be rescheduled or adjusted based on weather, soil conditions, or product availability. Substitutions of equal or greater quality may be made at our discretion to ensure turf health and season success.
6. Service Continuity Statement
Effective August 31, 2025, Lawn Phix has concluded active lawn care operations. Truly Lawn will perform the final 2025 treatment for all accounts—both prepay and pay-per-application customers—as outlined in the service agreement. This final application will take place in October 2025. Beginning November 1, 2025, Truly Lawn will assume full responsibility for coordinating services for the 2026 season and beyond. No interruption in service is expected during this transition.
7. Liability
Lawn Phix is not responsible for damage to non-lawn areas caused by the normal course of treatment (e.g., product overspray, tracked material). Customers with sensitive landscaping or artificial turf must notify us in writing before services begin.
8. Privacy
Customer information is used solely for service delivery and communication. We do not sell or share customer data with third parties, except as required for the transition to Truly Lawn.
9. Contact
Questions or concerns may be directed to:
Mark Marino
Lawn Phix LLC
mark@lawnphix.com